YONKERS, NY (September 2015)— Once again, the Elizabeth Seton Pediatric Center was recognized for its delivery of exceptional patient care with a deficiency-free rating from the New York State Department of Health (DOH) during their annual, unannounced Quality Indicator Survey.
This is our sixth deficiency-free survey since 2004 and the second one since we moved into our new facility in March 2012. According to the DOH, the average number of deficiencies cited per facility in our region is eight.
The Quality Indicator Survey is a computer assisted long-term care survey process used by selected State Survey Agencies and the DOH to determine if Medicare and Medicaid certified nursing homes meet the Federal requirements. A deficiency-free survey means that we are in full compliance with the standards required for continued participation in the Medicaid program, explained Lisa Poskanzer, Vice President of Operations at the Pediatric Center.
“We embraced the seven surveyors with our ‘All are Welcome’ gusto and four days later were blessed with hearing the coveted words from the team leader: ‘no findings!’ It was truly a moment of overwhelming joy, tremendous humility and strong validation that we had fulfilled our mission,” said Poskanzer. “This accomplishment was the result of hard work, focus to detail and steadfast leadership that was a combination and melding of our newer and more tenured staff members being open to change, listening attentively to the needs of our children and their families and embracing our mission.”